Independent Client Work • 2024 - 2025

Operations & Project Support Associate

Supported project coordination, reporting, research, and operational delivery across freelance client work.

Overview

This role focused on the support layer behind client delivery. The work included project coordination, reporting support, QA, documentation, workflow research, and system-related execution that helped active projects move with fewer gaps.

Key Contributions

Assisted with project coordination, follow-ups, documentation, and reporting updates across ongoing client work.

Supported data handling, process tracking, and issue logging tied to live operational systems.

Helped with workflow research and testing around tools such as Ringba, Twilio, AWS, and n8n.

Contributed to cleaner handoff and delivery by organizing internal notes, updates, and QA checks.